ThankingCustomers.com - Customer Feedback Management Skills     Frontline Leadership can be learned!

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The Good News:  You Can Start Today!  The Bad News:  You Will Never Finish!

© 2003-2005 George Reavis - george@thankingcustomers.com

The Enterprise eHandbook is for leading the practice in an organizational setting such as an enterprise.  This Handbook includes roles for a practice 'Guide', usually a team leader or first-line manager, and a 'Coordinator' which is most often their supervisor.

Get the Enterprise eHandbook now, for a limited time, only $5.00 and get instant access with Acrobat Reader to save and/or print!  See what all you get!

         

view the Table Of Contents

         read the "Introduction"

read the book Jacket

            

A self help "how-to" enterprise handbook in Acrobat Reader which takes you, and your team, step-by-step through the process of initiating, building, and maintaining a "practice" for long-term customer focus, learning, and commitment.  Designed for use by managers and supervisors to lead the involvement, learning, and direction for all team/group members.  We can deliver your E-Handbook instantly with our digital delivery system.

or purchase by Check, Gift Certificate or Invoice (also instant access).

  

Many organizations focus on the former.  This practice helps you also focus on the latter - learning to "ask" !

If you have any questions or need help please contact me personally at george@thankingcustomers.com

 

2005 © George Reavis - george@thankingcustomers.com