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Frontline
Leadership can be learned!
Free
Resources to Get You Started
Frontline
Leadership is a journey. We have a range of free resources for
yourself, colleague, student, or relative to help get you started.
Whether you want 'how-to' information or simply to better understand the
concepts of frontline leadership. Also read our "Story"
titles in the left-hand column of this page!
 Limited
time offer to enjoy our Member Toolkit
Support to build and
continue your own "Cycle of Engagement" practice
with Courses, Labs, Case Studies, Solutions, and Workshop.
Daily
free live Introductory classes and Open Houses
Come learn about the
"Cycle of Engagement" and involving hearts and minds with our
live internet classroom. Audio may be accessed over the internet (VOIP)
if you have speakers or by a telephone call to NYC. If you cannot
make a live session there are Archived Classes available.
Download
our complimentary "5-Steps for a Group Leader to Engage
Everyone" eCourse or, if you would like, simply read the Introduction
first.
George Reavis's eCourse
is a
Guide or "how-to" for group leaders or line managers.
A career skill for anyone to engage and align everyone in a group.
Five tutorials
to create a cycle from the 5-steps of Thanking, Invite, Ask, Feedback,
and Share. Also two Appendices to understand the "Leadership
Pyramid" and "Cycle of Engagement" for any group.
Tips
and Lessons
George Reavis's
daily weblog for leading daily
operations titled "Frontline Leadership TRENDS"
Articles
White
Papers
"Solutions"
through a search of our knowledge base
Submit
a question or situation as a case
Ask a question or present a situation
with your group or team for building a cycle of engagement and George
will give you an idea of how the practice may apply. Names of
enterprizes, products or individuals are not necessary.
Download
our complimentary eBrochure, "Building a Cycle of
Engagement in Daily Activities"
This Brochure in Acrobat
Reader for saving or printing explains for group leaders the concept of
a "Cycle of Engagement". Helping them understand
where associates are presently on the continuum of engagement and the
benefits of consistently moving everyone towards full engagement.
"If you give a team member customer feedback, you focus them for a day. If you teach
a team member how to 'ask' for customer feedback, you focus them for a lifetime!".
Ask
us a question or make a comment direct by clicking here or Send
us an email? 
Belief
in your right to Privacy - Click here to view our statement
We do not gather any
information through the internet that you do not provide voluntarily -
Period.
© 2005 George Reavis - george@thankingcustomers.com
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