Journey to the Emerald City:
Achieve A Competitive Edge by Creating A Culture of Accountability
by Roger Conners and Tom Smith authors of The Oz Principle
Prentice Hall Press; ISBN:
0735200521 ;
"For
a company to achieve the desired result, it's culture--what people think and
do--must be aligned with the result."
A great read
on "culture", "alignment", and "accountability"
How the practice contributes to
the alignment process........
In "Journey To The Emerald
City", five steps are described in the process of creating alignment.
Below are the steps and the contribution the practice makes for "working
backwards" for the alignment of daily operations to organizational
strategies.
|
Alignment Process
|
Leading the culture
|
| 1.
Participation .......................................... |
Lead "asking"
to build involvement |
| 2.
Dialogue
......................................... |
Feedback
from activities builds confidence and interest |
| 3.
Ownership
......................................... |
When 'you'
ask the question, then 'you' own the answer |
| 4.
Communication ................................ |
People
connect as actions are continued |
| 5.
Follow-Up
....................................... |
Results of
actions and focus can be assessed for comparison |
"If you
give a team member feedback, you focus them for a day. If you teach a team
member how to "ask" for feedback, you focus them for a lifetime!"
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