"If you give a team member feedback, you focus them for a day. If you teach a team member how to "ask" for feedback, you focus them for a lifetime!" 

Leadership Activities - developing leaders at all levels!

According to Boyd Clarke, the CEO of Tom Peters Group, the "Holy Grail of Leadership is the issue of alignment.  How, as leaders, do we truly create a sense of alignment?  All of us on the same page, all of us committed to the same goals!"  Hear Boyd in his own words from a Placeware Seminar in June 2003 on "The Leader's Voice".  Boyd and Ron go on to define and discuss "Four Fatal Assumptions" leaders too often make about their communications to frontline associates. 

John C. Maxwell, in his new book The 360 degree Leader, addresses a familiar issue to anyone in a new leadership role.  That of feeling "caught in the middle."  

He points out the importance of maintaining a dialogue above as well as experiences and actions below.

 

How our practice can help?  

Actions and monitors that enable you to delegate leadership and create learning activities for others in the group on leadership.  Just as you delegate managerial activities.  Developing leadership skills throughout the enterprise with action.

Important clarifications from the cycle for the leader who is implementing this practice for their group/team on a daily basis

• To review the four action points that must be executed to complete the cycle and implement the practice:

  1. Asking "How are we doing?"
  2. Share (bulletin) feedback with everyone in the group/team.
  3. Measure the feedback, possibly in a non-conventional way like percentage of acceptability, to evaluate where you are versus where you need to be.
  4. Recognition and appreciation by creative types of thanking.

  The action points are key to growing Relationships and fundamental to Focus

• There are four monitoring points that the leader of the practice must watch but are great candidates for delegation to group members:

  1. Thanking Customers - the process of recognizing and asking.

  2. Customer Feedback - receiving and evaluating the reports

  3. Involve - display reports giving everyone the opportunity to be involved and participate.

  4. Focus - leader and group members making daily operational decisions based on priorities set by what's measured.

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