Customer Feedback Management Skills       Close Window

"Leading focus through operations"

"If you give a team member customer feedback, you focus them for a day. If you teach a team member how to "ask" for customer feedback, you focus them for a lifetime!"

  Freely access daily 'introductory' and 'open house' live classrooms (no registration required

E-Classes  (Click on title to view times and/or register)

Register Now!  As a special introductory offer, all web classes are only $10 (USD) for a limited time!  No charge with Membership or Gift Certificate.

All training webcasts are forty-five minutes to one hour in length.   With all Web Courses you get follow-up support using e-mail and "case" submission as well as a discount on individual coaching

Next WebCasts:           (all courses are CDT or Chicago USA time) 

  • Team Leadership Practice--"Propel Frontline Leaders" - we recommend you take this course first as a foundation  click on the date and time of the class you wish to register for.

Monday - October 27, 2008 - 11:00 AM CDT      ( If you are using a Gift Certificates/Members click here)

Tuesday - October 28, 2008 - 11:00 AM CDT         (If you are using a Gift Certificates/Members click here)

Wednesday - October 29, 2008 - 11:00 AM CDT      (Gift Certificates/Members click here)

Thursday - October 30, 2008 - 8:00 PM CDT         (Gift Certificates/Members click here)

Friday - October  31, 2008 - 1:00 PM CDT       (Gift Certificates/Members click here)

  • "Leading Relationships Paradigm" 

Tuesday - October 28, 2008 - 2:00 PM CDT        (Gift Certificates/Members click here)

  • "Customer Retention"

Wednesday - October 29, 2008 - 7:00 PM CDT         (Gift Certificates/Members click here)

  • "Demonstrate Intentions"

Thursday - October 30, 2008 -  9:00 AM CDT        (Gift Certificates/Members click here)

  • "Emissary Practice"

Friday - October 31, 2008 - 3:00 PM CDT         (Gift Certificates/Members click here)

  • "TQL for TQM"

Thursday - October 30, 2008 - 1:00 PM CDT       (Gift Certificates/Members click here)

  • "Customer Recruitment" 

Monday - October 27, 008 - 2:00 PM CDT       (Gift Certificates/Members click here)

Web Classes are forty-five minutes to one hour in length.  You get follow-up support using e-mail and "case" submission as well as a discount on individual coaching

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We do not gather any information through the internet that you do not provide voluntarily - Period.

©2004 George Reavis - george@thankingcustomers.com

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